Environment zendesk-102030 (msrs-env-0003)
Current status: Decommissioned
Access instructions
- Display ID
- msrs-env-0003
- Internal ID
- da0800a9-6ed3-4a45-8ed4-9b4ea4942ec2
- Status
- Decommissioned
- Profile
- VM
- Provider
- aws
- Setup source
- custom-a43f36a6-3b10-413b-a770-3183f83177b2
- MariaDB
- custom-multi-node
- Distro
- mixed
- Retention
- 7/17/2026, 9:53:10 AM
- Auto-stop
- -
- Primary timezone
- UTC
- Assigned engineer timezones
- UTC
- Challenge timeout
- 30 minutes
- Presence challenge
- none
Lifecycle actions
Pause/decommission is enforced at whole-environment scope. Partial single-node lifecycle outcomes are not supported.
Timezone policy: UTC · Challenge timeout: 30 min
Setup can be edited until provisioning starts. Pause/Resume controls compute cost state; MariaDB service operations stay manual after provisioning.
Node access targets
Stub instructions: no successful provision yet. Real hostnames, certificates, and credentials are produced once a provisioning backend runs.
| Node | Host | User | Role | Cluster |
|---|
| node-1 | zendesk-102030-cluster-1-node-1.stub.msrs.internal | support | member | Cluster 1 (galera) |
Connection methods
SSH certificate access (recommended)
Issue a short-lived SSH certificate for this environment and connect through jump host.
ssh-keygen -t ed25519 -f ~/.ssh/msrs_da0800a9 -C "zendesk-102030"
msrs access issue-cert --env da0800a9-6ed3-4a45-8ed4-9b4ea4942ec2 --pub ~/.ssh/msrs_da0800a9.pub
ssh -i ~/.ssh/msrs_da0800a9 -J jump.aws.msrs.internal support@zendesk-102030-cluster-1-node-1.stub.msrs.internal
SSH config block
Drop this into ~/.ssh/config to simplify access across all nodes.
Host msrs-da0800a9-*
User support
ProxyJump jump.aws.msrs.internal
IdentityFile ~/.ssh/msrs_da0800a9
# Example: ssh msrs-da0800a9-node-1
Custom topology
1 clusters, 0 MaxScale, 1 nodes, 0 links
Cluster 1 (Galera cluster)
| Node | Role | Edition | MariaDB | Distro |
|---|
| node-1 | member | ES | 11.4.5 | ubuntu 24.04 |
Event timeline
cleanup · success · system
Expired environment cleaned up by policy.
expire · success · system
Environment marked as expired.
pause · success · asdasd@mariadb.com
Environment paused. Compute nodes are stopped to reduce cost while keeping setup metadata for later resume.
provision · success · asdasd@mariadb.com
Provision completed. Setup is now locked and nodes are ready for manual service operations.
create · success · asdasd@mariadb.com
Setup saved with preset 'custom-a43f36a6-3b10-413b-a770-3183f83177b2'. Review and run provision when ready.