Customer Workspace
Customer: Nokia Oyj
Case Timeline (coming soon)
This tab will show customer case history and ingestion progress from Zendesk, including extracted evidence used by inferred CMDB entities.
- Case list with open/closed state and timestamped timeline.
- Evidence ingestion status per case (comments/logs/config files).
- Traceability links from case evidence to inferred hosts/clusters/config entries.
For now this is a landing page placeholder while external connector work is pending.